You can cancel your reservation for a full refund up to 24 hours before your activity. You can cancel your reservation by following the instructions found here.

All sales are final - these reservations cannot be changed or cancelled for any reason. Therefore, the "Cancel my booking" option will not appear for these reservations. In these cases, please contact us.

send an email to parapenterio.com.br@gmail.com with the purchase ticket and the cancellation request.